We are a wholesale business only. If you're interested, fill out the wholesale request form with your details. For personal or retail purchases, contact our official distributors in your country or region. If necessary, provide your address, and we can help you find local distributors.
We offer competitive wholesale prices. You can discuss further details with our sales representatives once your wholesale application is approved.
Fill out the contact form or email us at info@myhiflow.com with your details. A sales representative will contact you within a few business days.
Contact the store where you purchased your product to request a replacement.
Non-consumable products are eligible for after-sales service. Note that pods, glass, and other consumable products are not covered.
HiFlow provides a 90-day quality assurance period from the purchase date. The warranty period starts from the date on your invoice.